“Critical information and education often doesn’t reach field workers with construction teams that use inefficient or antiquated methods for communicating. This lack of communication combined with a deficiency in practical continuing education on safety and skills largely contributes to serious injuries and fatalities (SFs) and severely impacts culture,” said Stokes McIntyre, President of MindForge. “These findings suggest that adopting technology to encourage open communication across your jobs creates a space where everyone can access jobsite information and ultimately, helps to establish a solid culture.”
FMI developed and distributed a survey completed by 111 industry experts who work for general contractors and trade contractors. These experts hold positions in the field and office and represent both leadership and non-leadership roles. The survey intends to understand and assess technology’s role in achieving operations excellence. FMI also conducted interviews to understand the survey insights more deeply.
“Safety incidents can be devastating to employees, their families, and the company. Non-compliance can also cripple the cash flow and reputation of a business,” said Jay Snyder, Technology and Innovation Leader of FMI. “In this survey, we wanted to evaluate the importance of safety training and technology opportunities, which clearly resonated with the industry.”
Technology is a longtime key catalyst for improving safety training, project and budget management and other quantitative metrics of a jobsite. But this research more clearly reveals the opportunity that technology has to extend its value by boosting employee engagement and quality of execution through improved communication. A majority of contractors identified teamwork and morale and communication as a key to success, but most also reported needing to improve in this area and recognize technology as an important tool to facilitate more effective communication. This demonstrates the enormous opportunity in the construction industry to improve operational efficiency with communication and culture.