A GCNM program requires cooperation from management teams and the field to collect data on incidents that nearly resulted in injury and incidents that avoided any damage. Compiling this information provides an understanding of where exposures are, and how to address them to reduce risk.
Here a few considerations for implementing and maintaining an effective GCNM program:
Senior management plays a crucial role in the implementation and enforcement of a GCNM program. They need to communicate to the field why the program is important to create buy-in among all participants. Management must also foster a culture that makes people feel comfortable in coming forward and reporting incidents.
Trade partners working on a project also need to be integrated into the GCNM program. To coordinate these different groups, it’s important to have an effective communication strategy and change management plan in place. The plan must include consistent communication with the field about why GCNM is important and how the program will be rolled out.
In implementing a GCNM program, it’s essential to train field leadership and crews. Field leadership teams must be trained on how to support a culture that encourages submissions and how to behave when someone reports a failure. Crews must be trained on how to describe the event and mitigation tactics in a meaningful way.
In order to maximize the value of the data you collect, you should pick data criteria and stick with it. Pre-planning what data you want to gather is key. This effort in planning ahead ensures data will be consistent over time, making it more easily actionable.
Developing a reporting strategy should be built around business questions you want answered. Some examples might be:
Data without action is meaningless. To capitalize on your data, develop an action plan from the GCNM submissions. For example, if you identify a behavior that’s leading to potential accidents on your site, you can use this data to inform your training programs moving forward.
When implementing a GCNM program, software can be leveraged to accurately and efficiently collect data. There are many factors to take into consideration when choosing a software to assist your GCNM program, including:
MindForge offers several options to fit with the budget and needs of your job sites. A lower budget option builds forms on software like Google Forms and collects this information into a data lake for easy access.
MindForge can also work alongside software solutions built specifically to gather and report GCNM data. MindForge supports change management by helping you communicate the how and why and establishing a culture that encourages feedback.
With the MindForge platform, you’ll connect the home office with the front line and build a culture of safety and quality, reducing the number of workers comp claims and saving you money.